Passport

Passporting is the ability for all members on paid-in-full and autopay unlimited memberships to be able to visit any other eligible studio in the world globally for a certain number of visits per month without a charge.

For members:

- You must have a current autopay unlimited membership or paid-in-full unlimited membership with current payment details on file

For studios:

- Must be a Mindbody studio; this includes the overwhelming majority of our network

Every eligible member will be allowed 6 (Six) Passport visits per calendar month at any studio in the world that uses Mindbody, globally. These can all be used at the same studio, or across multiple.

Usage rules are as follows:

• You are allowed to book in a Passporting class as long as the class start time is within the next 24 hours. If the class time is more than 24 hours in advance, you will be prompted to choose alternative methods of payment to book
• You will be unable to join waitlists with a Passport, this is to ensure priority is given to studio members
• If you cancel or are a no-show, you will still have been considered as using one of your monthly Passports.
  • i.e. if you have 6 Passports for a month, book and cancel/don't attend a class; you will have 5 Passports left for that month
• If you cancel, are late or are a no-show for a bookings, any applicable policies and charges the studio has in place will apply. These bookings will be counted as one(1) of your six(6) monthly visits and cannot be reinstated. We ask that you make your bookings carefully.

Passporting is only available in the F45 Training App. It is not available online or in the Mindbody x F45 app.

In order to Passport, set your in-app studio to the one you wish to visit using the studio selector.

Please note you can only book a class which starts within the next 24 hours; you will not be able to book a Passport visit ahead of the 24-hour booking window. Select the class you wish to book into and you will be shown a modal asking you if you wish to use a Passport:

Once you select that you wish to use a Passport, you will be shown a modal that explains Passporting, shows you the number of Passports remaining, and asks to to confirm your booking.

Once you confirm your booking, you will be shown the Liability Waiver for the studio if you haven't already signed it. If you don't have a credit card on file for your Home Studio, you will also be asked to provide details for payment of cancelled classes and applicable no show fees. 

Once you've accepted the Liability Waiver, your class will now be booked in and will reflect in the F45 Training app, as well as the opportunity to provide feedback on Passporting as a whole. 

No, Passports visit use counts reset each calendar month and do not accrue

Passporting is a new feature that is now included as part of all eligible memberships. The only charges that may apply are for cancellations, late fees and no-shows. These charges are at a studio's discretion and can be found on their policy documents. 

F45’ers!

Since its debut earlier this summer, the global F45 Passport program has been a huge success! As a reminder, active Unlimited Members can visit almost any studio in the world up to six (6) times per month at no additional charge!

What’s new?

1. In response to popular demand, active Unlimited members will now have the ability to book more than six (6) Passport visits per month; each Passport visit beyond the initial six (6) visits in a particular month will be subject to a 50% discounted drop-in rate. 
2. To continue to prioritize the ability for home members to book classes at their home studio, you may encounter some restrictions on booking a Passport visit from time to time. These restrictions are designed to be few and far between, and generally limited to higher traffic studios and busier class times. If you try to book a Passport visit and these restrictions apply, the app will either indicate that the class is fully booked or available at a 50% discounted drop-in rate. Alternatively, you are welcome to select another class without restrictions and book a Passport visit accordingly.

To book a Passport visit, please use the F45 Training App. Click the studio name with the location pin icon ("F45 SoCo Lab" in the below image for Step 1) in the top right corner. This should take you to "Linked Studios" where you can select the F45 studio you wish to visit. Follow the same booking process as you would for your home studio!

To upgrade to an Unlimited membership and unlock the benefits of Passport, please contact your studio directly!

Note: F45 Passport is available at the vast majority of studios around the world. There is a small minority of studios that do not run on Mindbody software and are currently excluded from the Passport program.